Returns & Exchanges

At EnChroma, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and in its original condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.